Overview
Given the rapidly growing nature of our clinic, we’ve found ourselves in need of increased admin support. We are looking for a Client Relations Officer to join our team as a part-time contractor (approx. 10hrs per week, versatile days/times). Remuneration will be negotiated at an hourly rate, as per normal contracting arrangements. You would work alongside our current admin officer and practice manager, to provide admin support to a team of five part time Psychologists, one student psychologist, and our Principal Psychologist/team leader.
Responsibilities
- Basic reception duties, such as responding to all enquiries for service (which could include, clients, families, GPs or other service providers), distributing messages to the team as appropriate, setting up and managing client files, booking appointments, managing reschedules, cancellations etc.
- Basic admin duties, such as managing clinical diaries, distributing clinical correspondence, and organising clinical paperwork.
Benefits
- Significant flexibility. This role offers a combination of in-house and WFH hours.
- Well established operations systems/policies/procedures to ensure ease of work.
- The opportunity to be part of a small, innovative, and agile team with minimal levels of management and adaptable systems/policies/procedures.
Candidate Profile
- Able to work independently, producing the required work each week, offsite and without direct line supervision.
- Excellent organisation, problem solving and time management skills, with strong attention to detail in a fast-paced environment.
- Relatable & kind. Represent our team and clinic in a manner consistent with our values.
- Excellent communication skills.
Eligibility
- Demonstrated experience in a similar reception/admin role; previous experience in an allied health or medical environment is highly regarded.
- Self-motivated and a great team player and communicator.
- Competent understanding of GP Mental Health Treatment Plans and referrals, Medicare processing, and understanding of online diary systems.
- Available to work flexibly across a week.
- Your own ABN and work equipment (laptop). A phone and access to our clinical software would be provided.
To Apply
If you think you are the right fit for us and like people, we would love to hear from you. Apply by sending us your resume and cover letter. For more information, please feel free to email Courtney at *****@thewattletreeclinic.com.au.
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📌 Receptionist/Admin
🏢 ILLAWARRA MERCURY
📍 City of Wollongong