Overview
Role Title: B2B and Commodity products Manager, ANZ
Reports To: PANZ Sub Region Head
Role Purpose:
To proactively manage and grow UPL's market share with our key B2B and Strategic alliance customers across Australia and New Zealand.
Role Specific Accountabilities
* Engage with key B2B customers across ANZ, building and leverage relationships to grow the UPL business.
* Ensure customers are managed proactively with regular business review meetings.
* Identify opportunities to grow UPL's market share across the crop protection segment.
* Engage with country commercial teams to identify opportunities to grow customer share leveraging UPL portfolio and customer brands
* Work with demand owners to ensure product is forecast
* Work with country leadership to identify and develop branded alliance opportunities in current and future opportunities
* Australia- Work with local and international SCM, SLT, and Retail Sales Team to coordinate commodity offers and supply
Financial
* Work within the parameters of the Budget.
* Role will be accountable for expense budget and sales deliverables
Customer – Internal and External
* Develop effective and proactive working relationships with internal customers.
* Ensure internal customer offerings meet and/or exceed customer needs and manage expectations.
* Develop professional relationships with external customers.
* Identifies and understands customer needs (internal and external).
* Takes personal responsibility for delivering customer service standards.
* Strive for continuous improvement in service delivery.
Systems & Processes
* Comply with business processes, systems and policies.
* Deliver all required business system outcomes.
Workplace Health, Safety and Environment
* Comply with all UPL WHS policies, procedures, and practices.
* Support HSE initiatives, projects, and programs.
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