Overview
Location Name: Parker Pearce Service Experts
Location Address: 7901 Beechcraft Ave Suite C, Gaithersburg, MD 20879
Why You Should Join the Service Experts Team?
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!
Service Experts Company Perks and Benefits for YOU
Top Pay for Top Performers, including incentive and bonus opportunities, depending on the position
- Up to $130,000 on average First Year Total Compensation. Total Compensation is Hourly plus Spiffs/Commissions. Depending on Center this could be more
Generous PTO provided:
- 20 paid days off within your first year of employment (vacation & national holidays)
- 25 paid days off after your 2nd year of employment
- No layoffs during “Slow Season” due to our extensive customer base
- Opportunities across the U.S. for advancement and career growth
- Company-sponsored Medical, Dental, and Vision Insurance programs
- Company-provided smart phone, tablet, uniform plan, and tool replacement program
- Internal Training Academy to develop skills
- Best-in-class 401(k) Retirement Savings Plan with company matching
- Company-paid employee Life Insurance with options for you and your family
- Short-term and Long-term disability insurance
- Supplemental benefits such as legal advice, pet insurance, and health advocacy programs
Come join the BEST and the BIGGEST team in HVAC: Service Experts Heating, Air Conditioning, & Plumbing!
Key Responsibilities
- Works under minimal supervision to perform residential and/or light commercial service and maintenance calls
- Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
- Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories
- Inspects equipment and performs diagnostics to identify potential problems to prevent breakdowns or callbacks
- Completes routine maintenance and equipment cleaning as needed
- Delivers and removes parts and equipment needed to complete service work
- Records information on a handheld device and processes forms, paperwork, and payments
- Communicates with dispatch to provide an accurate status of activities and availability
- Delivers excellent customer service and maintains high customer satisfaction
- Promotes products and services; provides leads for replacement product sales
- Ensures company property, vehicles, and tools are used and maintained properly
- Represents the company professionally, ethically, and in compliance with procedures
- Follows standard procedures and maintains stocked company vehicles
- Performs similar/other duties as needed
Health & Safety Roles and Responsibilities
- Reports unsafe acts, conditions and hazards to the supervisor
- Complies with company safety programs and uses PPE as prescribed
- Maintains safety devices and follows applicable laws and procedures
- Participates in safety initiatives and reports injuries or incidents promptly
Qualifications
- High school diploma or GED with 2 to 5 years’ experience in HVAC and technical training
- Valid licensing or certification as required by local laws
- EPA and safety certifications required
- Skilled at servicing heating, air conditioning, and ventilation equipment
- Proficient mechanical aptitude and ability to operate necessary tools and equipment
- Ability to read wiring diagrams and troubleshoot electrical, refrigerant, and duct systems
- Ability to start up and balance airflow and align belts/pulleys with minimal supervision
- Proficient at installing basic duct fittings
- Experience with electronic air cleaners, refrigeration systems, boilers, humidifiers, etc.
- Strong communication, time-management, and organizational skills
- Valid driver’s license with acceptable driving record
- Flexible hours and on-call availability
- Ability to stand, walk, climb ladders, and access confined spaces; capable of lifting up to 75 pounds
Service Experts Heating & Air Conditioning is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Equal Opportunity and Accessibility
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for the application and hiring process. To request an accommodation, please email
Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion is voluntary. Information will be confidential and not used in hiring decisions.
Voluntary Self-Identification of Disability
Form CC-305. Page 1 of 1. OMB Control Number 1250-0005. Expires 04/30/2026.
Public burden statement: This survey should take about 5 minutes to complete.
#J-18808-Ljbffr