About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role Proofpoint is seeking a self-starting, responsible, and highly motivated Renewal Sales Account Manager to join our rapidly expanding APJ team. This highly visible, hands-on role is critical to driving customer satisfaction and ensuring successful subscription renewals across a growing customer base. You will work closely with Sales Account Owners, Sales Engineers, Channel team, and Customer Success to manage the full renewal lifecycle. The ideal candidate is customer-focused, results-driven, and able to engage with both senior-level business leaders and technical stakeholders across small to large-scale enterprises. This role will be based in Sydney, Australia. Your day-to-day Own and manage the full renewal process for your assigned territory Drive the qualification, quoting, and workflows alongside Account Managers and Regional Directors to close renewals efficiently Accurately forecast renewal revenue on a daily, weekly, monthly, and quarterly basis using Salesforce, Clari and other tools Meet or exceed customer renewal revenue quotas and churn targets Coordinate internal resources to support renewal execution and customer satisfaction Build and maintain strong relationships at both executive and operational levels Proactively identify risk and resolve customer issues in collaboration with cross-functional teams Maintain a sharp focus on customer retention and actively work to reduce attrition Research and understand customer organisational structures and maintain account intelligence in Salesforce Track implementation, support activities, and customer engagement metrics Stay informed about Proofpoint's market position and competitive landscape Create customer quotes, maintain accurate data, and ensure accuracy via Salesforce and other CRM and finance tools What you bring to the team Strong written and verbal communication skills, with the ability to clearly articulate Proofpoint's value proposition Highly organised, detail-oriented, and process-driven Self-starter with a proactive approach and the ability to thrive independently and as part of a regional and global team Ability to manage multiple priorities and exercise sound judgment in high-pressure situations Proven ability to coordinate internal resources to support complex sales and renewal strategies, pricing and process Proficiency in Microsoft Office and web conferencing platforms Working knowledge of Salesforce, Clari and other online sales tools 3 years of successful experience in account management, business development, or SaaS renewals Experience working with Cybersecurity teams, Channel Partners, Legal, and Procurement departments Bachelor's degree (BA/BS) or equivalent experience preferred \LI-ML1 Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. How to Apply Interested? Submit your application along with any supporting information- we can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.