Pro Shop Manager Job Description
You will contribute to the success of our retail operations. This is a very hands-on role and will see you leading from the front in all areas of customer service.
The role involves managing all aspects of the Pro Shop and Barbell Café, including sales, stock control, merchandising, and leading a team to deliver exceptional service. Previous retail management experience is essential, and fitness industry experience is highly desirable.
* Leading and driving retail sales in the Pro Shop and Barbell Café
* Managing inventory, stock levels, and ordering systems
* Visual merchandising and maintaining an appealing retail layout
* Training and supervising retail staff
* Creating and maintaining supplement and product knowledge
* Monitoring and reporting on key performance indicators and sales targets
* Making quality protein shakes to recipe
* Upselling and cross-promoting gym services and products
* Ensuring a clean, organized, and welcoming retail environment
We are looking for someone with proven experience in retail and stock management, leadership and team management experience, strong understanding of retail sales and merchandising, experience in a fast-paced high-volume environment, passion for nutrition, health, and fitness, and previous experience in the fitness or supplement industry is desirable.
In return, you will enjoy a positive and supportive workplace set against a sporting backdrop, opportunity for career advancement, competitive bonuses, ongoing training and product education, regular feedback and support from management, stable consistent working hours, complimentary passport gym membership, and free staff parking.