Job Title
We are seeking an enthusiastic and customer-focused individual to fill the position of Customer Service Attendant.
The ideal candidate will have a passion for delivering exceptional service, working effectively in a fast-paced environment, and being part of a dynamic team.
This is a fantastic opportunity for individuals who enjoy interacting with people, operating consoles, preparing food, merchandising stock, and maintaining high standards of cleanliness and hygiene.
Key Responsibilities
* Providing outstanding customer service through friendly interactions, efficient transactions, and timely issue resolution
* Operating the console efficiently, processing transactions accurately, and handling cash effectively
* Maintaining high standards of cleanliness and hygiene, including food preparation and presentation
* Preparing and handling food safely, adhering to health and safety guidelines
* Merchandising and maintaining stock levels, ensuring optimal visibility and accessibility
Requirements
* Proven experience in customer-facing roles or similar positions, demonstrating exceptional interpersonal skills
* Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
* Physical ability to manoeuvre heavy objects, lift up to 20kgs, and perform other physically demanding tasks
* Flexible attitude, willingness to adapt to changing business needs and priorities
* Strong communication skills, with ability to articulate ideas clearly and concisely
Benefits
* Safe working environment, promoting physical and mental well-being
* Competitive remuneration package, including discounts on fuel and instore purchases
* Employee benefits platform, offering wellbeing initiatives and professional development opportunities