* Make a real difference by playing a key role supporting employee wellbeing and injury recovery across a valuesâdriven, 100% Australian, farmerâowned organisation.
* Flexibility that supports real life, work from Lismore or Labrador, enjoy one day a week working from home.
* Benefits that back your wellbeing with access to fitness passport, novated leasing, and a genuinely supportive culture that cares about people, not just processes.
At Norco, we have been proudly supporting Australian farmers and communities for over a century. As a 100% Australian farmerâowned coâoperative, our purpose goes beyond profit; we genuinely care about our people, our safety, and doing the right thing.
About the role
This role sits at the heart of Norco’s commitment to safe, healthy and supportive workplaces. You will lead endâtoâend injury management and returnâtoâwork coordination, while partnering closely with leaders, employees, insurers and health providers. This role may be based in Lismore (NSW) or Labrador, Gold Coast (QLD).
The role will involve regular travel to Norco sites in NSW and QLD to support injury management, returnâtoâwork and wellbeing initiatives. Pool vehicles are provided for all workârelated travel, so you can focus on supporting our people, not the logistics. This is a role for someone who combines technical injury management capability with empathy, emotional intelligence and a genuine desire to support people through challenging moments.
What you will be doing
* Coordinating endâtoâend injury management and returnâtoâwork processes, from early intervention through to sustainable recovery outcomes
* Developing, implementing and reviewing individual returnâtoâwork plans aligned to medical capacity, operational needs and legislation
* Partnering with leaders to support suitable duties, workplace adjustments and bestâpractice returnâtoâwork approaches
* Building positive relationships with employees, insurers, treating practitioners and rehabilitation providers
* Managing claim performance, reporting trends and identifying opportunities for continuous improvement
* Supporting the delivery of employee well-being initiatives, education and awareness campaigns
* Providing trusted, practical advice on wellbeing, psychosocial risks and support pathways
* Maintaining accurate, confidential case management records and ensuring legislative compliance
What you will bring
* Experience in injury management, returnâtoâwork coordination or workplace wellbeing
* Sound knowledge of NSW workers’ compensation and injury management legislation
* Strong interpersonal skills with the ability to navigate sensitive conversations with care and professionalism
* A proactive, organised approach with the ability to manage multiple matters at once
* Confidence working across different operational environments and with diverse stakeholders
* A valuesâled mindset and genuine care for people
* Relevant tertiary qualifications (WHS, Rehabilitation, Exercise Physiology, Physiotherapy or similar)
* Return to Work Coordinator certification
Desirable (but not essential):
* Experience in manufacturing, logistics, agriculture or retail environments
* Exposure to psychosocial risk management or wellbeing frameworks
Why join Norco?
We are proud of the way we look after our people. In addition to meaningful work that truly makes a difference, we offer:
* Flexibility to work one day from home each week
* Free onsite parking Lismore or Labrador
* Fitness Passport to support your physical wellbeing
* 4 \"Selfie Days\" per year; a paid day off just for you, to recharge, reset or take care of life stuff
* Novated leasing options
* Super-annuation partnership with AMP
* A valuesâdriven, inclusive culture where people genuinely care for one another
* The opportunity to work for a 100% Australian, farmerâowned organisation with a strong purpose and proud history
Ready to make a difference?
If you are passionate about wellbeing, injury management and helping people recover, reconnect and thrive at work, we would love to hear from you. Applications close on Friday 30th May, however we reserve the right to interview and appoint prior to the closing date, so get your applications into to us ASAP!