Job Description Are you friendly, confident on the phone, enjoy meeting new people with an interest in healthcare or disability or other human services? We’re looking for someone early in their sales or customer service career who has an interest in healthcare and enjoys building relationships. This role is a mix of office-based phone work and getting out and about meeting clients and referrers across Melbourne. What you’ll be doing: Talking with potential NDIS clients, families, and referral partners Following up enquiries and answering questions about our services Supporting people through the sign-up process Building relationships and spotting new opportunities Attending local community events and meetings Working closely with our internal teams to make sure clients are well supported What we’re looking for: Some experience in sales, customer service, or healthcare (NDIS or aged care is a bonus) Confident communicator who enjoys talking to people Organised and comfortable using systems (CRM experience helpful but not essential) A positive attitude and willingness to learn What we offer: Full support and training from a friendly, experienced team A rewarding role where you’ll make a real difference Opportunities to grow with one of Australia’s leading healthcare providers You’ll need a current Working with Children Check and a Police Check (dated within the last 12 months). Experience planning or attending events is a bonus! Benefits - why would you want this role With HCA you’ll be rewarded with: A fabulous discount on BUPA Private health Insurance – 7%! Enjoy flexible hybrid working conditions that empower work-life balance Access to extra leave with a day off for your birthday plus a rewards and benefits platform Salary Packaging - novated leasing available with Smart group Be part of a well-respected Australian based organisation of more than 3,000 employees! Benefit from ongoing training and support with access to an education allowance to nurture your skills and career At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.