Customer Service Professional
We are dedicated to serving our community through exceptional customer service.
This role is responsible for delivering retail banking and lending products to customers through various channels.
Your expertise in product knowledge, service experience, and adaptability will drive growth in customer base and brand awareness.
You will be the initial point of contact for customers when they visit branches, providing impactful experiences that foster enduring relationships.
A day in this role includes:
* Delivering exceptional customer service
* Facilitating transactions and account management face-to-face
* Negotiating solutions to meet customer needs
* Assisting customers in achieving their financial goals
We value People Matter Most, Be Brave, Default to Positivity, Make Each Other Proud, and Keep it Simple.
We offer a competitive salary, 12% superannuation, additional leave, kilometres claim, concessions on banking products, and more.