OverviewAt Smartways, we don't just deliver packages — we deliver life-saving outcomes.
As a leader in time-critical and complex healthcare logistics, our work ensures patients receive the care and treatment they need, exactly when they need it.As our Driver Trainer, you'll play a crucial role in shaping the performance, safety, and professionalism of our owner-driver team.
From onboarding new drivers to conducting ride-alongs and performance audits, you'll be the driving force behind our high service standards.ResponsibilitiesTrain and mentor recent owner-drivers to meet the Smartways Standard — covering safety, quality, customer service, and operational excellence.Conduct on-road assessments and annual driver audits, ensuring compliance with safety and company procedures.Identify skill gaps and deliver constructive feedback that lifts driver performance and confidence.Engage with hospital and clinic staff during audits to ensure our service always meets the highest expectations.Collaborate with management to refine training programs and promote the importance of high quality and service across the team.Qualifications and experienceA proven background as a professional driver (HC/MC license preferred), or experience in driver training, coaching, or supervision.Strong knowledge of transport legislation, fatigue management, and logistics best practices.An engaging communicator who can inspire, coach, and mentor drivers with professionalism and patience.A commitment to safety, continuous improvement, and exceptional service delivery.The ability to work both independently and collaboratively with operations teams.What's in it for youA purpose-driven role in an essential industry where your work directly impacts patient care.The chance to shape and mentor a diverse network of professional drivers.A values-driven culture that celebrates quality, safety, and excellence.Opportunities to contribute to Australia's first 100% carbon-neutral healthcare logistics company.Role specifics and applicationYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Driver Trainer?
How many years of auditing experience do you have?
Do you have a Certificate IV in Training and Assessment?
How many years of experience do you have in a training & development role?
What's your expected annual base salary?
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📌 Driver Trainer
🏢 Smartways Logistics Holdings
📍 Melbourne