Join to apply for the
Customer Supply Chain Manager
role at
Coca-Cola Europacific Partners
.
The Role: Customer Supply Chain Manager
Planning is at the heart of how we execute as a business. It brings together all the touch points across CCEP – from teams who plan manufacturing runs at our sites, to customer supply teams who work with our large customers to look for more efficient ways of doing things, to our central demand and supply teams who match our customers' needs with what we can supply them with.
We are looking for a creative, relationship-driven candidate to join us from January **** on a 14-month fixed-term basis who is not only passionate about planning but also about customer care. This may be the next step up in your career in Planning within Retail/FMCG and opportunities to gain deeper experience with an iconic global brand.
As our Customer Supply Chain Manager, you will be accountable for all elements of Sales & Operations Planning to create synergy and simplify ways of working, in service of improving our customer experience and driving efficiencies.
You will also be part of the success of the development, implementation and tracking of customer supply chain initiatives across our top 25 customers and will work closely with both internal and external stakeholders to drive improvement outcomes and value-adding projects that support CCEP in being the number 1 supplier in Australia across Retail, On-The-Go and Licensed channels.
This high-profile role will support our Head of Customer Supply Chain in long-term strategy development as well as clear reporting that adds insights and value to the total supply chain for our customers, leading to improved Advantage Survey results for CCEP.
Travel to various locations and states is a requirement for this role. The first two weeks will require you to be available for travel and to work from our Brisbane office for this duration. Travel and accommodation will be covered by the business.
About Your New Role
You and your direct report will enable reporting and analytics as well as leave coverage for our VRP role whilst managing clear prioritisation and time management for the team.
You will love building and maintaining supply chain relationships with key customers at senior level to drive high engagement scores and to share knowledge and information.
You also see the importance of collaborating on mutually beneficial initiatives, reviewing performance metrics and planning key events, through regular meeting cadences with our customers.
A Typical Day
Understanding end-to-end order to delivery processes for CCEP customers.
Supporting programs and projects of work within Supply Chain to ensure delivery in full and on-time metrics and clear reporting across the CCEP business (Australia and European requirements).
Driving improvement in customer non-conformance – managing initiatives and projects to meet our customer standards.
Leading reporting and insight generation for both internal and external market trends to assist in strategy development for the customer supply chain.
Anticipating and responding to key marketplace developments, trends, opportunities or threats, and developing collaborative action plans to proactively address key customer initiatives.
Supporting CSMs with strategic direction based on industry insight, data and analysis to facilitate topical agendas within customer collaboration forums.
Tracking and communicating supply chain performance with customers and internal CCEP teams.
Standardising communication for any customer insights that may affect order execution and delivery to relevant stakeholders.
Leading any tender projects for the Customer Supply Chain Team – bringing insight, best practice and clear execution plans.
Influencing inventory and reporting teams to work in concert to align and simplify daily/weekly/monthly reporting that adds value and drives improvements in service levels.
Qualifications
Extensive and proven years in FMCG / Supply Chain / Operations leadership role, ideally within retail.
Extensive customer relationship experience.
Tenacity for identifying opportunities and initiatives and possess strong business and commercial acumen.
Proven ability working collaboratively, being influential and an effective communicator and facilitator.
Strong understanding of external trends in supply chain management, customer and retail management and sustainability.
Proven ability to think and plan strategically over a multi-year horizon, providing thought leadership into long-term business planning.
Agility in ways of working and being able to prioritise resources.
Reporting and Insights management.
Applied knowledge of Workplace Health & Safety.
Applied knowledge of COR (Chain of Responsibility).
Desirable
Degree in Business or Commerce with qualifications in a relevant discipline such as logistics or supply chain management.
Knowledge of continuous improvement methodologies e.g., LEAN and/or Six Sigma, Kaizen, 5S.
What's in it for you?
Attractive leave package including paid parental leave and purchase leave options.
Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, Grinders Coffee and more).
Wellbeing and health benefits that include: a fitness passport, free access for you and family to the employee assistance programme (and counselling services), and discounts with customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.
Why choose us
At CCEP we are committed to creating a great place to work, where people can grow, be happy and be well in a safe, open, diverse and inclusive workplace. We're investing to make sure our people have the tools and capabilities needed to succeed. And we hope you want to be part of that.
Applications close
Applications close on Monday 19th December ****. Please be aware: This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible.
Seniority level
Associate
Employment type
Full-time
Job function
Supply Chain
Industries
Manufacturing
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