Not all sales roles are created equal. Some are about moving product. Others are about genuinely solving problems, reshaping operations, and creating measurable impact for customers. This is firmly the latter.
We are partnering with a purpose-driven industrial services organisation that is redefining how outsourced assembly and manufacturing solutions are delivered. Their work sits at the heart of customers' operations improving efficiency, unlocking capacity, reducing complexity, and in many cases, making a tangible difference to people's working lives.
An opportunity now exists for a Key Account Manager in Newcastle to play a central role in that mission.
The Opportunity
This is not a transactional account management role. It is a strategic sales position focused on identifying opportunity, building partnerships, and developing tailored solutions in close collaboration with customers and internal operations teams. The organisation's offering is deeply embedded in clients' operational environments, requiring a commercial professional who is comfortable engaging at both practical and decision-making levels.
You will be responsible for growing and strengthening a portfolio of industrial B2B relationships, while also proactively prospecting for new opportunities with structure, intent, and credibility.
Success in this role comes from understanding how businesses actually operate where bottlenecks exist, where value can be created, and how outsourced assembly and manufacturing solutions can improve performance, reliability, and outcomes.
What You'll Be Doing
* Building trusted relationships with key decision-makers and operational stakeholders
* Prospecting with strategy rather than volume identifying high-value opportunities
* Partnering with internal operations teams to design practical, deliverable solutions
* Helping customers improve efficiency, capacity, and operational effectiveness
* Managing long-term accounts with a focus on shared value creation
* Contributing to a culture of continuous improvement and commercial integrity
This is a role where curiosity, listening, and commercial judgement matter more than scripts or sales tactics.
The Profile We're Seeking
We are looking for a commercially minded relationship builder who enjoys working in partnership with customers and thrives on creating meaningful outcomes.
You may come from industrial services, manufacturing, engineering, supply chain, technical sales, or a similar B2B environment. Most importantly, you will bring:
* A natural ability to build credibility and trust with operational leaders
* Confidence prospecting and developing new business opportunities
* Strong commercial instincts and solution-oriented thinking
* Comfort working closely with technical and operational teams
* A pragmatic, grounded approach to customer engagement
* Energy, resilience, and a genuine care for client outcomes
This role will suit someone who wants to move the needle, not simply manage a territory.
Location & Reward
* Newcastle-based role with strong local customer engagement
* Stable, growth-oriented organisation
* High-trust, empowering environment
If you are motivated by building partnerships, solving real operational challenges, and contributing to work that improves outcomes for customers and their people, we would welcome a confidential conversation. My emails is rshukla@morganconsulting.com.au.
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