Overview
Join to apply for the District Support Officer role at Country Fire Authority (CFA).
About This Role
- Location: District 17 Horsham
- Employment type: Full Time | Ongoing
- Salary: PTA 2 | $60,524 per annum (plus 12% superannuation)
Do you want to work for a values-based emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We embrace individuals with diverse skills, experiences and backgrounds, recognising the unique value they bring to CFA. To learn more about CFA, visit our About Us page.
About The Role
Reporting to the District Business Manager, you will provide frontline administrative support to the district office on a full time basis. Working closely with volunteer members and as a key team member of the district, you will coordinate day-to-day administration tasks. Your main duties will include frontline customer service, coordination of the storeroom, record keeping, data entry, minute taking at meetings, and responding to face-to-face, phone and email queries with professionalism and prompt follow up.
About You
You will be motivated and enthusiastic with demonstrated administration experience, excellent attention to detail and time management skills. You will have experience interacting with people at all levels and be able to work with minimal supervision in a proactive manner. Important to this role will be your MS Office knowledge and your written and verbal communications skills. Experience working in the public sector and using SAP finance systems is advantageous.
Please note, some after-hours work is required for this role.
Why Choose CFA
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways
Your Application
Click the “apply” button to access our online application form. You will be asked to provide personal and contact details and respond to employment-related questions. When applying, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.
Pre-employment Checks
Offers of employment will only be made to candidates who have
- Successfully completed reference checks
- A National Police History Check
- Working Rights Check and a valid Working with Children Check
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applications close: 11:59pm 8 October 2025.
If you require an alternative format to the application material or reasonable adjustment to interview arrangements, please contact the person listed in the ad or email
The Country Fire Authority (CFA) values your privacy. We will use the information you provide for recruitment, selection, evaluation and appointment and to report anonymised metrics. The information collected will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact
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📌 District Support Officer
🏢 Country Fire Authority (CFA)
📍 Horsham