We are seeking a reliable & skilled Medical Receptionist to join our team with immediate start in February 2026.
The successful applicant will need to have the flexibility to work a variety of weekdays and be available to cover annual and sick leave, as required.
What you'll be doing
* First point of contact for the business, providing an outstanding level of customer service both via telehealth and face to face.
* Greet patients, handle appointments and manage waiting room
* Receipting of payments via phone, mail and or over the counter
* Answer telephone calls promptly and professionally
* Providing support for all clinicians & allied health professionals
* Provide high-level secretarial support to your 20+ Specialists and admin team
* Liaise with hospitals, referrers and other healthcare providers
* Efficient and confidential management of all patient data, appointments, procedures, clinical files, correspondence and accounts
* Managing incoming and outgoing mail, email and faxes
* Maintenance of patient files
* Additional duties as required
The applicant will also be required to work independently at times, work in a fast-paced environment and demonstrate commitment to working hard.
What we are looking for
* Demonstrated ability to work in a team
* Demonstrated ability to connect and interact with people of all ages, backgrounds and personalities (Exceptional interpersonal and patient service skills)
* Experience working in a medical health care setting (Specialist Practice experience is desirable but not essential)
* Experience in medical computer software (desirable but not essential)
* Display excellent attention to detail
* Demonstrated ability to work in a fast-paced environment, including multitasking
* High level of computer proficiency with attention to detail and accuracy in office, email andnew technology
* Kind, Respectful and of a gentle nature
* Must be reliable and flexible
* Ability to work under pressure and autonomously
* Ability to empathise with patients
What we offer
* A supportive and family/friendly team environment where your contribution is appreciated
* Opportunities to work closely with experienced specialist doctors in a respected medical practice
* A well-organised and professional workplace with streamlined systems and procedures
* Ongoing support and on-the-job training to help you succeed in your role
* Convenient location in Geelong with a car park available
* A fulfilling role where you can make a positive impact on patients' experiences
* Above Award Wage
About Us
We are a well-established and respected healthcare provider in Geelong. We are committed to delivering exceptional patient care and providing a positive work experience for our dedicated team of medical professionals.
If you're looking to be part of an amazing team, in a supportive and fun workplace, we'd love to hear from you.
Please include a current resume (incl 2 referees) and a cover letter
Applications Close: Friday 16th January 2026
Only short-listed applicants will be contacted.