Purpose-driven role within the disability sector. Strong mix of admin, problem-solving & provider liaison. Great career growth with a respected organisation.
Customer Service and Administration Officer – Plan Support Services
Location: Chatswood, NSWStart date: 10 MarchRole Type: Contract until end of June 2026FT/PT: Full time, in office
Are you looking for a role that blends administration, customer service and meaningful work within the disability sector? This is an excellent opportunity to join a respected organisation within their Plan Support Services division.
If you want a role with purpose, a team that supports each other and a workplace where you can learn and grow, this is the perfect place to start.
About the Role
You will begin in an administration and data entry role while you learn the systems and processes. After your onboarding phase, you will progress to speaking with service providers over the phone. This is not a high volume call centre. It is a balanced mix of admin, problem solving and guiding providers through their enquiries.
You will be speaking with providers and stakeholders, so strong communication skills are essential.
What We Are Looking For
* Contact centre or strong telephony experience
* Excellent verbal and written communication
* Comfortable with administration and data entry
* Confident speaking with service providers and managing enquiries
* Valid NDIS Worker Screening Check
* Full Australian work rights
* Availability from 10 March to the end of June
Why You Will Love It
* Purpose driven role in the Plan Support Services team
* Supportive and friendly team culture
* Chatswood location, close to public transport
* Strong internal mobility and opportunities to network
* Foot in the door with a respected organisation that values growth
How to Apply
Please apply with your CV and clearly state:
* Your NDIS Screening status
* Your work rights
* Your availability
We look forward to hearing from you.
Diversity, Equity & Inclusion
Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.
Casual Loading
Please note for all Australian based contract and temporary roles only, the pay rate is inclusive of mandatory 25% casual loading. This excludes permanent and fixed term roles.
Contact
Consultant: Rafia Khan
Email: Rafia.Khan@hudson.com
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