Scheduling Coordinator
About the Role
We're looking for a sharp, proactive Scheduling Coordinator who thrives on change. In this role, no two days look the same — jobs shift, priorities pivot, and you'll be the person who keeps everything running smoothly. You won't just react to problems; you'll see them coming and solve them before anyone else notices.
This is a role for someone who genuinely enjoys the puzzle of logistics — fitting the right people into the right jobs at the right time, while juggling last-minute curveballs with calm confidence.
Electrical or construction industry experience is preferred but not essential for this position.
Key Responsibilities
* Serve as a key point of contact for customers, providing friendly, timely, and professional communication regarding scheduling and changes
* Coordinate and manage daily job schedules across teams to ensure efficient coverage and on-time service
* Proactively monitor upcoming appointments and anticipate scheduling conflicts or service disruptions
* Handle last-minute changes (reschedules, cancellations, urgent requests, staff absences) with calm, solution-oriented service
* Communicate clearly with customers, field staff, and management to set expectations and keep everyone aligned
* Maintain accurate, up-to-date scheduling systems to ensure real-time visibility and reliability
* Experience with any scheduling software is required to effectively manage and maintain scheduling systems
* Identify recurring scheduling issues or customer pain points and recommend process improvements
* Collaborate with operations, HR, and project teams to align staffing capacity with customer needs
* Prepare daily or weekly scheduling updates and flag potential service risks to leadership
What We're Looking For
* Proven experience in scheduling or coordination roles
* Minimum 1-2 years of scheduling or coordination experience is required
* Strong customer service mindset with excellent communication skills
* Ability to stay organised and composed in a fast-paced, changing environment
* Problem-solver who takes initiative and follows through
* Comfortable balancing multiple priorities while maintaining attention to detail
* Australian work authorisation is required at the start of employment
What We Offer
* A fast-paced, people-focused role where your impact is visible every day
* Autonomy to take ownership of scheduling and customer communication
* A supportive team environment with opportunities for growth
* Competitive salary and benefits
Apply now! We're reviewing applications on a rolling basis, so don't wait — apply today.