Job Overview
Lead a team overnight to deliver replenishment activities across the store while prioritizing deliveries, organizing the warehouse and replenishing shelves.
Key Responsibilities:
* Manage Team Performance
* Conduct Disciplinary Procedures
* Ensure Scheduling Accuracy
The successful candidate will have previous experience in delivering and monitoring Key Performance Indicators (KPIs) or other performance metrics. A background in line management within a fast-paced operational environment is essential, as is resilience to cope with the physical and mental demands of working nights.
The role requires providing exceptional customer service and coaching a team to achieve similar standards. Operations leadership and employee relations expertise are also necessary, including performance and absence management.