JLL supports the Whole You, personally and professionally.
An exciting opportunity is available for a dynamic and proactive National Operations Manager to join our renowned Property Management team, overseeing a diverse portfolio of assets for one of Australia's largest investment management firms.
You will support and drive a culture of change, to transition our building services team to a technology powered approach, and be the direct and matrix manager of property operations/ facilities management staff.
A snapshot of the role.
Provide leadership to ensure an exceptional quality of service is delivered to the clients and tenants
Support the Facilities Managers overseeing the implementation of building operations and compliance matters, consulting on any deficiencies or improvements
Lead the team to ensure Prism, The Edge, iComply, SINE, CM3 and CMO are all fully utilised and kept up to date
Understand sustainability goals and provide strategic direction for energy savings and NZC pathways
Place particular emphasis on safety and emergency systems. Ensure the site teams are managing the close out of all risks associated with public liability, fire and lift safety, essential services, non-essential services, the staff and office contractors
Manage procurement initiatives where needed and assist with the procurement of specialist services agreements (e.g. cleaning, mechanical, fire)
Review tenant fit out plans and expenditure with the property manager so that client budgets and capex plans are correctly implemented and achieved
Sound like you. This is what we're looking for.
Positive and tenacious in your daily approach, client service is your key priority, and you can communicate effectively both verbally and in writing.
You have experience managing staff and are an empathetic leader, able to influence the team to adopt business strategies with a "can do" attitude.
A good level of financial aptitude and computer literacy is required for report writing and budget preparation and you are a prop tech champion, open to changing process as a result of technology adoption.
What JLL can offer you.
Recognition benefits.
Corporate discounts and offers.
'You' Days.
Health & Wellbeing programs.
Learning & Development platforms.
Paid time off for volunteer work.
Premium offices.
As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.