Training Specialist Consumer Electronics – VIC and TAS
About the role
The Training Specialist is responsible for delivering high-quality product and sales training on behalf of Samsung Electronics Australia Pty Ltd (the client) within the Consumer Electronics (CE) Division.
The role's primary focus is to plan, coordinate, and facilitate engaging training experiences for retail sales professionals and the Samsung VIC/ TAS field team, ensuring strong product knowledge, confidence, and advocacy across key categories (e.g., TV, audio, home appliances).
In addition, the role may also be required to support key training events, facilitate product briefings, and deliver training to internal Samsung teams and media, representing the Samsung brand in a professional and knowledgeable manner.
About you
Ability to develop strong technical knowledge across Consumer Electronics, including TV, audio, and home appliances; existing expertise is an advantage
Excellent interpersonal skills with the ability to build effective relationships across both internal and external audiences
Confident facilitator with the ability to deliver engaging training and apply basic adult learning principles
Actively seeks, receives, and applies constructive feedback to enhance training effectiveness
Strong attention to detail, with excellent communication and presentation skills
Well organised with the ability to plan store visits, manage time independently, and balance multiple priorities
Able to think creatively and collaborate effectively with stakeholders to deliver engaging training experiences
Experience in retail sales and merchandising is advantageous
Willingness to travel regionally and interstate and work flexible hours as required
Qualifications:
Relevant experience in training, facilitation, or coaching; formal qualifications are not essential
Exposure to retail, sales, consumer electronics, or communications environments is advantageous
Technical:
Strong technical aptitude, with the ability to develop in-depth knowledge across Consumer Electronics categories (TV, AV & Home Appliances)
Proficient in Microsoft Office, particularly PowerPoint, Excel, and Word, with the ability to create clear and engaging training materials
Essential:
Valid driver's license
Own registered and appropriately insured vehicle
Willing to travel
While working with Cheil you'll receive competitive remuneration, extensive parental leave for primary caregiver, up to 50% discounts on Samsung products, continued professional development opportunities, and a collaborative working environment.
Due to the number of applications, we receive, only candidates that meet our criteria will be short-listed and contacted. We thank you for your time.