We are seeking an experienced and passionate Restaurant Manager to lead our vibrant Italian restaurant and deliver warm, memorable hospitality. This role is ideal for someone who thrives in a fast-paced environment, loves genuine guest connection, and takes pride in creating exceptional dining experiences inspired by Italian culture and cuisine.
Key Responsibilities
* Oversee and coordinate all daily front-of-house operations, ensuring smooth, efficient, and high-quality service.
* Lead, coach, and mentor the FOH team to deliver welcoming and attentive hospitality in line with our Italian dining style.
* Recruit, train, and onboard new team members, fostering a positive and professional team culture.
* Manage staff rosters, wage costs, and labour efficiency to meet operational and budget targets.
* Work closely with the Executive Chef and Food and Beverage Manager to maintain strong communication and consistent service flow.
* Monitor guest satisfaction, respond to feedback, and resolve service issues promptly and professionally.
* Maintain high standards of cleanliness, presentation, and compliance with all food safety, RSA, and workplace health and safety requirements.
* Assist with stock control, ordering, inventory checks, and supplier management to ensure product consistency and availability.
* Support marketing and promotional activities, including seasonal menus, events, and community engagement.
* Drive revenue and operational improvements through strong leadership, service innovation, and team development.
Requirements
* Previous experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment (Italian cuisine or premium dining experience highly regarded).
* Strong leadership skills with the ability to motivate, support, and develop a high-performing team.
* Excellent communication, organisational, and problem-solving abilities.
* A warm, guest-focused personality with a commitment to creating a welcoming and authentic dining atmosphere.
* Solid understanding of rostering, cost control, and general operational management.
* Ability to work evenings, weekends, and peak service periods as required.
* Current RSA and sound knowledge of responsible service practices.
* Passion for Italian food, wine, and culture is an advantage and will help you thrive in the role.
What we offer:
* Free modern accommodation (one bedroom apartment), including utilities and duty meals during your employment.
* Attractive salary and staff benefits including food and beverage and room rate discounts across all Prendiville hotels with our employee MasterKey program.
* Significant investment in training and support to ensure you are set up to succeed.
Career progression, promotion and opportunities within Prendiville Group
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