* PTA 2 $60,524 pa plus 12% superannuation
* Location: District 15 Ballarat
* Full Time Ongoing
CFA is an emergency service that places the community at the centre of everything we do, protecting lives and property across Victoria, every hour of the day. The organisation brings together employees and more than 51,000 volunteers, valuing diverse skills, experience and viewpoints.
Role Overview
This is a fantastic entry‐level opportunity for a motivated all‐rounder who enjoys variety and takes pride in providing exceptional customer service to the community. You will be part of a positive, supportive and close‐knit team, gaining valuable experience across administration, customer service and inventory management.
Key Responsibilities
* Provide high‐quality customer service to internal and external stakeholders and build effective working relationships.
* Deliver general administrative and office support including records management, data entry and database/system coordination.
* Prepare documents such as letters, reports, minutes, briefings, presentations and other correspondence.
* Coordinate meetings including scheduling, agendas, venue bookings, catering, diary management and minute taking.
* Manage stores and inventory: ordering, stock control, receipting goods, picking, packing, labelling and tracking stock movements.
* Maintain accurate financial and stores records in systems such as SAP and RMS, including accounts payable and purchasing support.
* Liaise with suppliers to obtain quotes and coordinate procurement requirements.
* Perform manual handling tasks, including lifting items over 15 kg.
* Support Incident Management activities appropriate to experience and qualifications.
Qualifications
* Strong written and verbal communication skills.
* Sound computer and data entry skills.
* The ability to work proactively with minimal supervision.
* A commitment to teamwork and customer service.
* The ability to interact professionally with people at all levels.
Previous administration experience is desirable. Experience with stores, warehousing or inventory management functions would be highly regarded. Experience in the public sector and exposure to SAP finance systems would be advantageous.
Pre‐Employment Checks
Offers are contingent upon successfully completing a Nationally Coordinated Criminal History Check, Working Rights Check, and holding a valid Working with Children Check, as well as providing at least two professional references.
Benefits
* Meaningful Purpose: Your contribution truly makes a difference.
* Work‐Life Balance: Paid parental leave and generous leave provisions.
* Flexibility: Hybrid work options with flexible arrangements.
* Discounts: Emergency Memberlink discounts on various services.
* Wellbeing Focus: Health Ready programs and flu vaccinations.
* Member Assistance Program: Access support across 8 service pathways.
Application Deadline
Applications close: 11:59pm 18th June 2026.
EEO Statement
CFA is committed to creating and maintaining a diverse, inclusive and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
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