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1. Exciting opportunity working at forefront of a leading global organisation
2. Attractive renumeration and benefits
* Exciting opportunity working at forefront of a leading global organisation
* Attractive renumeration and benefits
About Our Client
This organisation is a well-established, large organisation operating within the Commercial Sector
Job Description
* Manage and oversee the delivery of technology services to support business operations.
* Collaborate with internal teams and stakeholders to ensure service alignment with business needs.
* Monitor and improve service performance metrics and KPIs.
* Develop and implement processes to enhance service delivery and efficiency.
* Coordinate with third-party vendors to ensure high-quality service delivery.
* Identify and resolve service-related issues promptly and effectively.
* Provide regular reports and updates to key stakeholders on service performance.
* Ensure compliance with organisational policies and standards.
The Successful Applicant
A Successful Service Desk Manager Should Have
* A solid understanding of service delivery processes within the technology domain.
* Experience managing a medium-large size team - preferably across multiple locations
* Proven experience in managing stakeholders and fostering effective communication.
* Strong organisational and problem-solving skills.
* Experience in the property industry or similar sectors is desirable.
* Familiarity with service metrics, KPIs, and reporting tools.
* Commitment to continuous improvement and operational excellence.
What's on Offer
* Competitive salary + benefits
* Opportunity to work in a leading organisation within the commercial sector .
* Exposure to cutting-edge technology and innovative projects.
* Collaborative and supportive work environment in Sydney.
* Chance to make a meaningful impact on service delivery processes.
If you're ready to take the next step in your career as a Service Desk Manager, we encourage you to apply today
Contact: Yusuf Khan
Quote job ref: JN-082025-6805595
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Leasing Non-residential Real Estate, Leasing Residential Real Estate, and Facilities Services
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