Away From Base Claims Officer
This position reports to the Manager, Centre for First Nations Training and is primarily based at Cairns, with potential work at other TAFE Queensland campuses.
Key Responsibilities
* Reconcile AFB claims against budget allocations, financial records and reporting systems.
* Develop strategies and processes to ensure timely acquittals of Away from Base funding.
* Liaise with the Commonwealth Government to resolve outstanding claims and develop procedures that ensure timely payment.
* Ensure all claims are accurately recorded and match financial statements, identifying discrepancies and taking action accordingly.
* Input claim details into the financial management system and maintain an organised filing system for all reconciled claims.
* Ensure records are up‐to‐date, easily accessible, and compliant with organisational policies.
* Contact suppliers to obtain outstanding invoices and make payments.
* Follow up on outstanding claims and ensure timely completion and reimbursement.
* Liaise with the Commonwealth Government to resolve outstanding queries relating to student claims.
* Ensure supporting documentation is provided to support claims.
* Provide client‐focused and responsive support to advance the Away from Base program objectives.
* Resolve operational problems and assist in the development and implementation of initiatives, policies, processes and systems for effective administration of the program.
* Provide financial support including processing purchase requisitions/orders, goods receipting, invoice processing, corporate card reconciliation and travel/accommodation arrangements.
* Undertake short‐term tasks, projects and assignments within stipulated timelines.
* Contribute to cultural change by promoting and modelling the values of Showing Initiative, Working Together, Focusing on Our Customer and Taking Responsibility.
How You Will Be Assessed
* Demonstrated understanding of the practical challenges of living in and travelling to remote communities.
* Proven track record in undertaking administrative tasks with efficient and effective delivery.
* Displays flexibility, responsiveness, initiative and the ability to thrive within a dynamic environment.
* Strong problem‐solving, time‐management and prioritisation skills with high attention to detail and competence with a range of systems.
* Well‐developed interpersonal, listening and communication skills, particularly written communication and the ability to consult with stakeholders.
* Demonstrated commitment to outstanding client service.
Mandatory Requirements
* It is essential that the person who holds the position be an Aboriginal and/or Torres Strait Islander person. This is a genuine occupational requirement under section 25 of the Anti‐Discrimination Act 1991:
o Identifies as an Aboriginal and/or Torres Strait Islander person and is of Aboriginal and/or Torres Strait Islander descent.
o Is accepted as an Aboriginal and/or Torres Strait Islander person by the community in which they live.
* Current Queensland Driver Licence (travel may be required across the region).
* Working with Children Check (Blue Card). Confirmation of employment is conditional upon a Blue Card; further information is available at the Public Safety Business Agency's Blue Card Services.
Note: Proof of Mandatory Requirements must be provided at interview.
For further information, please contact Jeanie McIntosh, Manager, Centre for First Nations Training, jeanie.mcintosh@tafeqld.edu.au.
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