Overview
The University of Queensland Union (UQU) is a not-for-profit organisation working to create the ultimate campus experience for the University of Queensland (UQ) student community.
UQU runs a variety of food, beverage, retail and entertainment outlets across university campuses and offers student support services, including advocacy, legal advice and sponsorship of clubs and societies for UQ students.
Opportunity
We are looking for an energetic and experienced Retail Supervisor to lead and oversee UQU's ETC at the UQ St. Lucia campus.
ETC is UQU's one-stop shop for all things Stationery.
This is a part-time role (30 hours per week) with hands-on leadership, supervision, and support to the ETC team.
What this role involves
Planning, preparing, and monitoring rosters to meet organisational needs
Ensuring ETC is professionally maintained – internally and externally
Compiling and implementing store specials and promotions
Assisting the Area Manager with price changes, budget preparation, and ensuring the outlet operates within set budgets
Planning and conducting the monthly stock-take
Stock ordering, rotation, and control
Adhering to the store\'s GP%
Ensuring the UQU policies and procedures are being followed
Is this you?
We are looking for someone who:
Provides strong leadership, ensuring your team is well supported on a day-to-day basis
Thrives on providing excellent customer service and ensuring efficient operations
Can juggle competing priorities, multitask, and effectively plan your day to meet the needs of your team and the outlet
Loves problem-solving and doesn't shy away from a challenge
Actively seeks feedback to continuously improve themselves, their team, and the business
Understands the ebbs and flows of retail and consumer habits, especially within a university setting
Understands that our team is our most valuable asset and works to foster a brilliant work environment
Ideal candidate will have
A minimum of 2 years' experience as a retail supervisor (experience in a news agency or stationery store is highly regarded)
Demonstrated ability in recruiting, training, and mentoring staff
POS systems experience (SwiftPOS experience highly regarded)
Managing GP% and pricing
Working with, and adhering to, set budgets and key targets each year
Why work for UQU?
16 weeks paid parental leave
Wellbeing support via free counselling and psychology sessions and 2 paid Wellbeing Days per year
Additional paid leave for working days between Christmas and New Year
Discounted products at UQU outlets
A wide range of salary sacrifice options to boost take-home pay
Flexible working arrangements
Training and development opportunities
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