About Us
We are a Battery specialist with a strong customer offering at our iconic Marshall Batteries Geelong store. Come in and see us for all battery needs and 12 volt accessories.
Our parent company Ramcar operates a diverse range of businesses across Australia and New Zealand, including battery supply, battery recycling, mobile service and a variety of automotive & leisure products.
About the role
We are seeking a reliable, autonomous, and self-driven hands-on Store Manager to lead our Geelong store. This is a diverse role which will suit someone who has the skills in customer service, sales growth and a passion for the products and services we offer particularly batteries for automotive, marine and general use. Reporting to the Business Manager, you will demonstrate your skills daily in this busy and rewarding environment.
Your primary responsibilities as the new store manager, whilst not limited to, will include:
* Manage incoming customer inquiries, in-store sales and services, whilst providing an exceptional customer experience;
* Optimise all sales opportunities of both Retail & Trade and drive growth through B2B selling and service;
* Provide products/services to customers, including testing and installs
* Enforce and maintain quality and customer service standards;
* Manage site operations and dynamically drive continuous improvement & sound safety practices;
* Analyse and resolve customer concerns, identify local market trends and offering strategic solutions;
* Contribute to local area marketing concepts and business improvement strategies;
* Be responsible for inventory management, stock takes, daily reconciliation, banking and other administrative duties as required;
* Manage work scheduling of staff and priorities of customers in an efficient manner;
* Maintain a clean and safe operating area which includes shop, vehicles and workshop at all times;
* Ensure compliance of internal and external policies, procedures and laws at all times.
About you
To be considered for this opportunity, you must possess the following:
* Previous retail/sales experience preferred
* Automotive or battery industry experience
* Excellent customer service & communication skills
* Proven leadership, people and time management skills
* Ability to operate autonomously with a energy to drive success
* Current Driver's & forklift Licence
* Computer literate
* Fit and healthy with the ability to lift heavy objects
* Self-motivated and energetic with a need to excel
In return..
On offer is a clean and safe working environment as well as training, a competitive remuneration package with bonuses along with opportunities for overtime and discounts on company products and a company vehicle.
You will work with a strong nationally recognised brand of Marshall with a supportive team who work brilliantly together to deliver great results.
Our local store runs independently but is part of an Australia/NZ wide corporate network. As such we offer the environment to develop your abilities into other areas of the business as well as long term personal growth.
If you believe you have what it takes to be successful in this role, PLEASE APPLY NOW!
Please note: Only short listed candidates will be contacted.
Evidence of your Right to Work in Australia will be requested.
No recruitment agencies please.