The 2IC, Senior Property Manager role offers the opportunity to develop leadership skills while gaining exposure to the Team Leader position in this support role.
This individual requires positive energy, excellent communication, organisational and task management skills, while demonstrating a supportive and helpful nature when assisting others in their team.
The successful candidate will have excellent knowledge in tenancy laws & regulations, committed to the implementation of best practice.
Utilising industry knowledge & business acumen to lead by example and support the Team Leader in mentoring team members to deliver a high level of service.ResponsibilitiesProviding daily mentoring, coaching and advice to the team and mentoring for PMA'sAttending and contributing to monthly 2IC meetingsCoverage when required to deliver and manage weekly meetings on behalf of the Team LeaderAssisting the Team Leader with portfolio coverage where necessary in team absencesResponsible for generating and circulating specific KPI reports to their team alongside Team LeaderProviding feedback to management of process improvement opportunitiesBuilding positive and productive relationships with clients and communicate regularly along with escalating and resolving areas of concern as raised by clientsLiaising with internal departments to ensure client needs are fulfilled effectivelyPersonal AttributesHighly organised with excellent time managementExperience with leading and mentoring more junior staffExceptional communication skillsExceptional people skills with a customer service focusAbility to work efficiently and prioritise tasksInitiative and effective problem solvingProlific work ethic and close attention to detailMost of all a team playerAdditionalIf this sounds like you, please attach a cover letter stating why you believe you would be a great fit for this position.
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