Requisition ID: REQ660794
Employment Type: Casual, up to 38 hours per week
Remuneration: $33.39 per hour + 12% Superannuation + Salary Packaging
Location: Bankstown Hospital
Applications close: 31/05/26
Contact: Shane Smith - Security and Patient Services Manager on
Previous applicants need not apply.
Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.
Supporting emergency care by combining compassion, teamwork and security to keep our patients, staff and community safe.
Security Master License Number for SWSLHD: 410572116
Achieve Something Great
This opportunity offers a meaningful and hands‑on role within Bankstown Hospital, where Health and Security Assistants (HASA) play a vital part in supporting patient care and maintaining a safe, welcoming environment across the facility.
* Join a supportive multidisciplinary team across hospital wards and services, including nurses, medical officers, allied health, clerical staff and security personnel.
* Work closely with clinical staff to support day‑to‑day operations and help ensure patients feel supported from the moment they arrive.
* Collaborate with clinical and security teams to maintain a safe, respectful and patient‑focused environment.
* Use active listening and clear communication to support patients, families and colleagues, including during busy or high‑pressure situations.
* Contribute to a positive team culture by consistently demonstrating professionalism, empathy and reliability.
Are You the Right Fit?
Are you a motivated and compassionate professional who is committed to delivering safe, respectful and high‑quality support within a busy hospital environment?
* Demonstrate professionalism, empathy and a strong commitment to service when supporting patients, visitors and staff.
* Show strong attention to detail to ensure safe, accurate and high‑quality support in all aspects of the role.
* Use active listening to follow instructions effectively, respond appropriately and provide patient‑centred support.
* Communicate clearly and respectfully, particularly in fast‑paced or high‑pressure situations.
* Remain calm and make considered decisions when faced with unpredictable or challenging scenarios.
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
* This role occasionally requires working in the morgue and performing safe manual handling tasks. Can you describe how you would maintain professionalism, follow infection control procedures, and ensure your own safety when working in sensitive or high risk environments?
* Can you give an example of a time when you used communication, de escalation, or conflict resolution skills to manage a challenging situation? How did you work with others to ensure the safety and wellbeing of everyone involved
* Participation in a 7 day rotating roster that includes weekends, public and school holidays, including morning, afternoon and night shifts
* Must hold a current Class 1A Security License with the NSW Security Industry 1997 Class 1A, Current First Aid Certificate and must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted
If you’d like more details, we’re here to help.
* Position Information
o Applicants will be assessed against the criteria in the Position Description.
* How to Apply
o Read our application guide and tips for improving your application.
* Diversity, Culture & Inclusion
o We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact
o We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
* Aboriginal Workforce
o For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact. Support is also available through the Stepping Up website.
More Than Just a Job – Why Work With Us?
* Financial Perks
o 12% superannuation
o Salary packaging and novated leasing via Smart Salary
o Annual leave with 17.5% leave loading (for full-time and part-time staff)
o One extra day off each month for full-time employees
* Work-Life Balance
o Flexible work options, including hybrid and varied hours (depending on the role)
o Paid maternity and parental leave
o Generous leave options like long service and carers leave
* Grow Your Career
o Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
* Health & Wellbeing
o Discounted gym membership through Fitness Passport
o Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
o Wellbeing programs that promote mental health, resilience, and balance
Additional Information
* Temporary visa holders
o May be considered if no suitable citizen or permanent resident is found.
* Vaccination Requirements
o All staff must meet NSW Health’s vaccination and screening requirements before starting.
* Child Safe Employment
o South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.