Our client is a dynamic and innovative company in the creative space, looking for an enthusiastic Account Manager to join their thriving retail division.You'll play a key role in supporting retail clients across Melbourne - training teams, managing relationships, and helping designers and consultants confidently showcase their beautiful, custom products.You'll be the go-to person for product expertise, account performance insights, and making sure everything runs smoothly - from point-of-sale materials to training and troubleshooting.Key ResponsibilitiesManage and grow retail accounts across your assigned territoryVisit stores regularly to support sales teams and build strong, lasting relationshipsProvide tailored training and resources to interior designers and consultantsEnsure all POS and sample materials are up to date and in excellent conditionRespond quickly to quote requests and client queriesTroubleshoot order or product issues in collaboration with internal teamsMaintain accurate data in the CRM and support sales reportingTrack sales performance and conversion metricsOnboard and train new retail partnersWhat You'll Need to SucceedA current driver's license and your own reliable vehicle for store visits (Claim KM's)A warm, engaging personality with the confidence to build trust fastExcellent organisation and attention to detailQuick to learn and adapt - especially when it comes to technical product infoStrong communication skills, both written and verbalA data-driven mindset with the ability to spot trends and opportunitiesHigh level of computer literacy, especially with CRM and reporting toolsPrevious experience in retail, interior design, or home improvement is a plusA "can-do" attitude - always ready to pitch in and solve problems with a smileAlignment with values like integrity, accountability, team spirit, and fun!Why You'll Love ItThis isn't just another job - it's a role where you'll be empowered to build lasting relationships, and grow your career with a team that genuinely cares.You'll enjoy:Ongoing development and career progressionGreat culture and values-driven team -amazing employee benefitsTravel opportunities and autonomy in your roleWorking with a stunning, high-quality product rangeReady to bring your energy, creativity, and people skills to a company that values your input?Apply now, or reach out to Alanna on 0408 410 474 for a confidential chat.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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