Barista Duties:
Prepare and serve high-quality coffee, teas, and other beverages according to customer preferences and café standards. Operate and maintain coffee machines, grinders, and other café equipment. Ensure workstations are clean, organized, and compliant with health and safety standards. Educate customers about menu items, offering recommendations when needed.
Front Desk Responsibilities:
Greet customers warmly and assist with inquiries or requests. Manage the point-of-sale system, handle cash, and process card transactions accurately. Take orders efficiently, ensuring a smooth flow of communication between the front desk and café staff. Answer phone calls, manage reservations, or handle takeout orders.
General Tasks:
Maintain cleanliness and order in the café and front desk areas. Monitor stock levels of supplies and communicate with management for replenishments. Address customer feedback or complaints with professionalism and escalate when necessary. Assist in setting up and closing down the café as required.
Skills & Qualifications:
Prior experience as a barista or in a similar customer service role preferred. Excellent communication and interpersonal skills. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Familiarity with coffee-making equipment and techniques (latte art skills are a bonus). Strong organizational skills and the ability to multitask.
Work Environment:
A friendly, team-oriented atmosphere with a focus on community and customer satisfaction. Flexible shifts, including weekends and public holidays. Opportunities for training and skill development in both coffee preparation and customer service.
**Job Types**: Full time, Part-time
Pay: $54,000.00 - $65,000.00 per year
Expected hours: 40 per week
**Benefits**:
- Employee discount
- Free drinks
- Free food
- Housing allowance
Schedule:
- Morning shift
- Rotating roster
- Weekend availability
Ability to commute/relocate:
- North Wonthaggi, VIC 3995: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Barista/Front Desk: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
📌 Barista/Front Desk
🏢 The Hicksborough Store & Cafe
📍 Wonthaggi