We’re searching for a warm, organised, and enthusiastic Administration Services Manager to lead our customer service team and ensure every guest feels welcomed and cared for. This is a key leadership role in a fast-paced, wine, tourism, and hospitality setting, perfect for someone who thrives on creating joyful experiences and running smooth operations.
What You'll Be Doing
Overseeing admin and reception duties
Supporting our guests with warmth and professionalism
Leading and developing a small, passionate customer service team
Collaborating across departments to help the business run like clockwork
Contributing to strategic goals while embodying our brand and values
Managing booking systems with confidence and implementing procedures that improve efficiency and the guest experience
You’re a Great Fit If You
Love wine, hospitality, and making people smile
Are an admin whiz with a knack for organisation
Communicate clearly and warmly
Have experience managing or mentoring a team
Thrive in a collaborative, positive work culture
Stay calm under pressure and adapt with optimism, you see challenges as opportunities to improve and grow
Use booking systems and digital tools with ease, and enjoy creating or refining procedures that make everything run smoother
This is more than just a job, it’s an opportunity to be part of a family business where your ideas matter, your growth is supported, and your impact is celebrated.
Job Types: Full-time, Permanent
Pay: From $70,000.00 per year
Benefits
* Employee discount
* Employee mentoring program
* Free drinks
* Free food
* Professional development assistance
* Referral program
Schedule
* Day shift
* Monday to Friday
* Weekend availability
Ability To Commute/relocate
* Ulladulla NSW 2539: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation
* Australia (Required)
Work Location: In person
Application Deadline: 09/06/2025
Expected Start Date: 23/06/2025 #J-18808-Ljbffr