HPE Aruba APJ Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We value varied backgrounds and believe in flexibility to manage work and personal needs. We make bold moves, together, and are a force for good. If you are looking to grow your career, our culture will embrace you. Open up opportunities with HPE.Job Description:The HPE Aruba APJ Delivery Manager is responsible for growing and driving professional services revenue in the region and ensuring high customer satisfaction through project delivery. Your primary role will involve selling and delivering high-quality networking professional services, working with Account Executives to identify, pursue, and close new opportunities. You will understand customer business outcomes and guide project teams through the pursuit and execution of major projects. Additionally, you will contribute to maintaining a high customer renewal rate through service delivery excellence.Your Key Responsibilities:Meet & exceed professional services bookings and revenue targets.Ensure customers are consistently delighted with service delivery.Scope and estimate projects, prepare proposals, and negotiate service contracts.Communicate the value of HPE Aruba delivery services to customer leaders.Maintain and manage service forecasts and ensure effective communication with customers and internal teams.Support sales teams by collaborating with regional and area sales leaders.Resolve delivery challenges, address resource and scoping issues, and manage expectations.Develop, mentor, and coach professional services teams for optimal performance.Help expand HPE Aruba Services presence throughout the region.Understand customer needs at local, regional, and global levels to analyze delivery requirements and contribute to strategic planning.Develop strategies and processes related to performance metrics, escalation management, and communication.Own expense and cost targets for service delivery, implementing controls and monitoring.Identify additional revenue opportunities and support pursuit activities.About You:Proven success in meeting/exceeding professional services revenue goals and managing technical customer-facing resources.Minimum five years of experience leading a technology-focused professional services practice.Leadership skills to manage cross-cultural, cross-tower, and cross-business teams effectively.Experience managing business and contract lifecycle for professional services and networking offerings.Expertise in delivery methodologies and strong project management skills.Ability to present effectively in person or virtually to both technical and business audiences.Highly organized with experience leading organizational growth and maturity.Excellent written and verbal communication skills.BA/BS in a technical discipline is desirable.Additional Skills:Accountability, Action Planning, Active Learning, Active Listening, Business Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis, Data Collection, Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Managing Ambiguity, and more.What We Can Offer You:Health & Wellbeing: We provide comprehensive benefits supporting physical, financial, and emotional wellbeing.Personal & Professional Development: We invest in your career growth with tailored programs to help achieve your goals.Unconditional Inclusion: We embrace diversity and inclusivity, offering flexibility to support work-life balance.Let's Stay Connected: Follow @HPECareers on Instagram for updates on people, culture, and technology at HPE.Job: ServicesJob Level: Manager_2HPE is an Equal Employment Opportunity employer, valuing diversity and merit-based decisions. We do not discriminate based on race, gender, or other protected categories. For more information, see our Equal Employment Opportunity policy.Hewlett Packard Enterprise is an EEO Protected Veteran/Individual with Disabilities employer.HPE complies with laws related to employer use of arrest and conviction records, considering qualified applicants with criminal histories.About the companyThe Hewlett Packard Enterprise Company is an American multinational enterprise IT company based in San Jose, California, founded on November 1, 2015, following the split of Hewlett-Packard.
#J-18808-Ljbffr