Doltone House is expanding and we are seeking a passionate and experienced Event Manager to join our award-winning, high-energy team. Thrive in a dynamic, fast-paced environment where collaboration, support and creativity drive exceptional events. If you're a motivated events professional with proven event management experience and a flair for delivering unforgettable experiences, we'd love to hear from you.
Your Main Responsibilities
* Manage and execute a variety of high-quality events including weddings, corporate events, multi day exhibitions, gala dinners and social events ensuring every detail aligns with Doltone House's elevated brand standards
* Act as the principal liaison for clients post-contract, delivering professional advice and ongoing support to facilitate the successful execution of events
* Ensure accurate entry of all event-related charges and timely distribution of client invoices
* Supporting the corporate and weddings sales team with event related enquiries
* Training of new staff members within the events team when required
* Collaborate with internal teams and external partners to ensure every event is delivered seamlessly
* Welcome clients on the event day, introduce the operations team as needed, and seamlessly coordinate any final adjustments with clients, operations and culinary teams
* Attend showcases and events as required, representing the Doltone House brand with professionalism and enthusiasm
* This role includes some weekend work, with a rostered day off during the week
Your Experience
* Minimum 5 years' experience as an events coordinator or event manager
* Outstanding customer service skills and a genuine guest-centered approach, with a commitment to delivering high-quality experiences
* Exceptional attention to detail is essential
* Proven ability to perform effectively in a high-volume, fast-paced environment
* Excellent time management and administration skills
* Knowledge of Momentus Technologies is an advantage (but not essential)
Your Attributes
* Excellent critical thinking and problem-solving capabilities
* Proven commitment to delivering consistently high-quality outcomes that exceed expectations
* Ability to work in a high volume fast-paced environment working on multiple events at a given time
* Demonstrated ability to collaborate effectively and develop strong, sustainable relationships
* Exceptional communication skills with the ability to engage and influence stakeholders at all organisational levels
* Passionate about creating exceptional, customer-focused experiences that leave a lasting impression
Why you will love working with us?
* Generous incentives, competitive perks and uncapped commissions
* Employee referral program – we reward you financially to recommending top talent like yourself!
* Employee Assistance Program – 100% confidential
* Monthly Birthday & Anniversary Afternoon Tea – Mark your special moments with a relaxing afternoon tea designed to make you feel valued
* Expand your skills with career development and cross department transfer opportunities
* Exclusive Staff Discounts – Enjoy special savings at Hay St Market and the award-winning Midden by Mark Olive, right at your fingertips.
* Supportive Team Culture
Doltone Hospitality Group is an equal opportunity employer committed to gender equity and workplace diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.
We thank all applicants for their interest. Please note that only shortlisted candidates will be contacted for an interview. All applications will be handled with the strictest confidence.
All applicants must have full working rights in Australia.
We respect your privacy – all aspects of the application process are completely confidential.
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