Services and Programs Officer
Corrective Services NSW
Junee Correctional Centre
Location – Junee Correctional Centre
Employment type – Ongoing, Full time
Salary – $99, ,271 per annum, Plus Superannuation and Annual Leave Loading
Clerk Grade 5/6
This position is open to Australian Aboriginal and Torres Strait Islander people only.
Your role
You will deliver high‑quality assessment, case planning, and case management services to support offenders and remandees. This includes providing crisis intervention and essential wellbeing support to promote safe, secure and humane management within the correctional environment and contribute to reducing re‑offending.
You will also facilitate accredited and approved group programs for offenders within the correctional centre and, where required, in community settings.
What you'll do
Key Accountabilities
* Contribute to intake screening, induction, assessment, case planning, and ongoing case management activities, ensuring accurate and timely reporting.
* Facilitate accredited and approved group programs for offenders within the correctional centre and, when required, in community settings.
* Deliver health promotion and harm‑reduction initiatives to support offender wellbeing.
* Provide individual interventions tailored to offender needs.
* Respond effectively to critical or crisis situations by offering information, expertise, support, and appropriate referrals.
* Attend to urgent incidents requiring immediate crisis intervention for offenders experiencing significant difficulties.
* Support offenders with pre‑release planning, including referrals to community‑based organisations.
* Maintain clear, accurate, and compliant documentation and case notes within the Offender Integrated Management System (OIMS) and in case files.
Key Challenges
* Working effectively with a diverse range of offenders—many of whom may be resistant to change—across complex custodial and community environments.
* Managing a wide variety of internal and external stakeholder relationships, including offender families and non‑government organisations.
What we're looking for
Key knowledge and experience
* Thorough knowledge and understanding of the transitional factors affecting offenders and their families.
* Demonstrated ability and experience in assessment, case management and intervention with clients with complex welfare and alcohol and drug related needs
* Demonstrated ability and / or experience in delivering group based interventions
* Thorough knowledge and understanding of alcohol and other drug dependence and evidenced based interventions.
Essential requirements
* Relevant tertiary qualifications in social work, psychology, mental-health or other human service fields; and /or demonstrated relevant equivalent experience working with family, social and / or drug and alcohol related issues.
* Current Certificate IV in Correctional Practice with the necessary Units of Competency for this role or capacity to complete Certificate IV in Correctional Practice in accordance with specified CSNSW timeframes.
* Current driver licence with ability and willingness to travel throughout NSW
* Aboriginal and/or Torres Strait Islander persons who are culturally aware and responsive to the needs of Aboriginal people and communities (for identified roles only)
Note: In accordance with Clause 26 of the NSW Government Sector Employment (General) Rules 2014 and in accordance with Sections 14 and 21 of the Anti-Discrimination Act 1977 the Department of Communities and Justice considers that being of Australian Aboriginal or Torres Strait Islander descent is a genuine occupational qualification for this role and preference will be given to candidates who meet the pre-established standards:
* Documented verification of Aboriginality.
The Department will accept proof of Aboriginality confirming the following:
1. You are an Aboriginal person of Aboriginal descent;
2. You identify as being Aboriginal; and
An acceptable form of documented verification is a "Confirmation of Aboriginality" letter, provided to you by a local Aboriginal organisation that includes a common seal from that organisation.
It is an essential requirement of the role that successful applicants are fully vaccinated and able to provide acceptable proof of vaccination status.
Download the role description.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.
Are you ready to join us?
Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).
Applications close Wednesday, 4th March 2026 at 11:59pm AEST.
Got a question?
If you've got a question about applying or require an adjustment in the recruitment process, please, email Aeron Santos on
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Kellie Pincott on
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
Other Information
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.
Thank you for your interest in this role. We look forward to receiving your application