Overview
Assistant Manager reporting to the Restaurant Manager. You will play a key role in all restaurant operations. With a commitment to best practice, you will lead the continuous development of your crew members, whilst maximising the growth and profitability of your business.
About The Role
The Assistant Manager is responsible for the safe, effective, and efficient operation of the restaurant whilst performing their duties. They will be guest obsessed, providing outstanding quality, service, and cleanliness to our guests, through their people.
Duties
1. Conduct structured training for crew members
2. Deliver individual coaching & mentoring sessions
3. Develop shift plans
4. Drive sales & profitability
5. Monitor production controls
6. Complete business reporting for sales, service & safety
7. Maintain profitability by closely monitoring costs
8. Manage all shift safety & hygiene requirements
Skills & Experience
9. Retail or Hospitality leadership experience preferable
10. Experience delivering exceptional customer service
11. Exceptional organisational & time management skills
12. Strong verbal & written communication skills
13. Proven ability to adapt and learn quickly
Management Training Plan
If successful – you will undertake a 12-week training program to ensure you are set up for success and ready to immerse yourself into our brand and business.
Week 1 to 6
14. Crew Station Training – This allows our managers exposure to completing crew tasks. We can't coach something we can't do ourselves!
Week 7 to 11
15. Leadership/Management Training – This covers everything from basic shift running, policies, procedures and expectations, goal setting, KPI's, food safety and delegation.
Week 12
16. Certification – Your training plan is reviewed, and shift audits are performed to ensure the manager is ready to run a shift unsupervised.
What's great about working at Hungry Jack's?
We offer on-the-job training, a variety of flexible shifts to suit your lifestyle and commitments, personal learning and development opportunities, as well as amazing staff discounts.
Additional OTR Benefits
For also being a part of the OTR family – you can enjoy some additional benefits:
17. Uniforms provided
18. Opportunity to complete nationally accredited qualifications
19. Opportunities to earn up to 8 weeks bonus pay as part of our Step Up Incentive Program.
20. OTR App benefits
The Application Process
21. Complete the online application
22. Application reviewed by one of our recruiters within the next few days
23. Suitable applicants will be contacted for a phone screening interview
24. Recruiter to invite suitable candidates to an onsite/virtual interview with the Area Manager
25. Update on application within the next 48 hours
26. Successful applicants will move into the pre-employment checks phase
27. Employer Reference checks to be completed by recruiter
28. Police clearance certificate to be arranged by candidate
29. AU Working Rights Checks (ID documents reviewed)
30. Job offer presented to candidates that pass the pre-employment checks
Important Information
31. Must be over the age of 18 to apply
Hungry Jack\'s is an Equal Opportunity Employer
For more information or general enquires – please email Talent@otr.com.au
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