Overview
Employment Type: Permanent. Closing Date: 30 Dec :59pm. Job Title: Telstra Retail: Customer Service & Sales Consultant.
As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are meaningful as well.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter. You will be continually trained on the latest technology and gadgets. Your knowledge, progressive sales approach and consultative service will empower you to support and deliver solutions for our customers.
Life at Telstra
We offer the perkiest of perks.
When it comes to rewarding our people, there is a range of benefits, including:
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave
- Unlimited access to 17,000 learning programs
- Monthly performance rewards and recognition programs
- Benefits Your Way – Telstra
We’re hiring.
Locations: we are currently hiring across CASUARINA, DARWIN, PALMERSTON.
- Casual, Part-Time and Full-Time roles available
- Store hours vary – search your store
Is it you we’re looking for?
We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:
- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer-facing role
Hit Apply now!
After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.
Retail Opportunities at Telstra
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds and abilities. We have zero tolerance for harassment and prioritise a workplace where everyone can thrive.
We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.
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