Community Manager - Stockland Halcyon Illyarrie
The Opportunity – Help inspire places where people love to live
We're seeking a Community Manager to lead operations at Stockland Halcyon Illyarrie, our newest vibrant over-55's lifestyle living community, located in the heart of Sinagra being approximately 28km from Perth.
This full-time role offers the chance to make a real impact by ensuring our homeowners enjoy a seamless and enriched living experience within the community.
Someone that cares about people and the places they call home. You're community-minded and driven by connection and creating meaningful experiences.
What You'll Do
You will play a pivotal role in shaping the homeowner experiences – welcoming new homeowners, introducing them to the community and its evolving amenities, and ensuring smooth integration. This position demands a proactive, people‐focused approach with a strong sense of purpose.
* Be the go‐to for homeowner inquiries—responding promptly, professionally and with empathy
* Own front‐of‐house and back‐of‐house operations, including office admin and record keeping
* Oversee financial performance and identify opportunities to enhance both experience and profitability
* Ensure compliance with Site Agreements and the Residential Parks (Long‐stay Tenants) Act 2006
* Champion a risk‐aware culture by engaging in operational risk training and ensuring compliance with all regulatory obligations
* Support and lead community activities — from inductions and wellness programs to events and functions that bring people together
About You
Experience & Skills That Count
You're a natural connector, a problem‐solver and an empathetic people‐person with a passion for community and service. You thrive in dynamic environments and bring a proactive, can‐do attitude to everything you do.
* Proven experience managing day‐to‐day operations, customer experience, and property within a community or hospitality setting
* Industry background in Land Lease Communities, Retirement Living, Aged Care, Shopping Centre Management, Commercial/Retail Property, or Hotel/Resort environments is highly regarded
* Strong financial acumen with hands‐on experience in budget management and performance monitoring
* Exceptional communication skills—both written and verbal—with the ability to build trusted relationships across internal and external stakeholders
* High emotional intelligence and discretion, with the maturity to handle sensitive and confidential matters professionally
The Right Mindset
* Customer focussed and committed to creating memorable experiences
* You're driven by purpose, not just process
* Collaborative, adaptable and solution‐focused
The Stockland Proposition
Stockland Halcyon is Australia's most awarded creator of lifestyle living communities across Southeast Queensland, Victoria, NSW, and WA. We're a community: a supportive, empowered team that works as one to create better places and experiences for everyone, including ourselves. We're committed to building an inclusive workplace where diverse perspectives are welcomed, and everyone feels a genuine sense of belonging.
If you need adjustments during the recruitment process, just let us know.
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