Customer Service Representative - BNT Nelson
Exciting opportunity on offer at BNT Nelson for our next Customer Service Representative to join our fun and welcoming team!
03rd February, 2026
If you've got great customer service skills, a full NZ license and a passion for car parts, we've got the job for you! We're on the lookout for a customer service superstar to join our BNT Nelson branch – someone who can not only deliver outstanding service but also help our customers choose the right parts to get the job done.
What the role involves:
* Serving trade customers at the counter and over the phone
* Helping customers find the right vehicle parts and solutions
* Picking, packing, and processing customer orders accurately
* Spotting opportunities to upsell or recommend related products
* Building strong relationships with our loyal customer base
What you'll bring:
* Customer service experience (automotive or trade industry experience is a big plus)
* Computer skills are a must (basic Excel skills are advantageous)
* A genuine interest in cars, or parts
* Strong communication skills and a positive, can-do attitude
* Ability to work in a fast-paced environment and keep things accurate
* A team-first approach – everyone pitches in here!
Why join BNT?
* Your birthday off every year
* A paid volunteer day annually
* Free breakfast every morning
* Competitive salary + incentives for results
* Exceptional discounts on our products
* A flat structure where you'll work alongside senior leaders
* Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia
This is a full-time role, Monday to Friday (8 am – 5 pm) with alternate Saturday mornings.
About Bapcor: Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors.
If you're passionate about helping people, love working with vehicle parts, and want to join a company where your career can go places – apply today!
All candidates must have NZ residency or a valid NZ work visa. No agencies please. We will not accept unsolicited resumes from any source other than directly from a candidate.
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