Job Summary
We are seeking a highly skilled and organized individual to fill the role of Sales Support Coordinator.
Key Responsibilities:
* Provide administrative support to the sales team, including reporting, CRM data accuracy, and sales administration.
* Act as the primary point of contact for customers, suppliers, and other visitors attending the branch.
* Support the planning and execution of impactful sales and marketing events across the region.
* Assist the sales team during customer and marketing events, including demonstrations.
* Attend regular sales team meetings and provide progress updates on sales support and administrative tasks.
* Collaborate with national sales support coordinators to share best practices and drive continuous improvement.
* Embed process and system changes into the branch by providing training and change management support.
* Liaise with building management for office access passes and external maintenance issues.
* Order, monitor, and manage inventory of stationery, office supplies, and staff equipment.
* Serve as the branch's First Aid Representative, conducting kit audits and ordering necessary supplies.
* Act as the Office Fire, Safety, and Emergency Warden, leading evacuation drills and attending required training.
* Lead showroom operations, including request management, stock control, training support, and coordination with marketing and IT teams.
* Organize catering services for both customer-facing and internal events and meetings.
* Conduct regular stock takes and audits across the showroom, office passes, and Brisbane asset register.
* Serve as the Travel Coordinator for the SA branch, managing bookings and itineraries.
* Manage procurement processes, including raising and tracking Purchase Orders.
* Manage outgoing mail and deliveries via logistics providers.
Requirements:
* A natural organiser with a proactive approach and a passion for delivering outstanding customer service.
* Proven experience in a similar administrative or coordination role.
* Strong verbal and written communication skills.
* Excellent time management and attention to detail.
* The ability to juggle multiple priorities and respond to urgent requests with ease.
Benefits:
We offer a collaborative team culture, opportunities for professional growth and development, and a commitment to diversity and inclusion. Our employees enjoy a range of benefits, including flexible working arrangements, paid parental leave, and employee recognition programs.
Equal Opportunities:
We are committed to providing equal opportunities for all applicants, regardless of gender, age, sexual orientation, ethnicity, religion, or disability. If you require any adjustments or assistance during the recruitment process, please let us know.