Key Role Summary:
* Oversee pub operations and manage bar staff to drive customer satisfaction.
* Develop a high-performing team through effective leadership, training, and empowerment.
* Foster a culture of excellence, teamwork, and continuous improvement within the bar environment.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. This is an exciting opportunity for someone looking to step up their career in the hospitality industry and take on a challenging role with opportunities for growth and development.
Primary Responsibilities:
* Bar Operations Management: Lead and manage daily bar operations to ensure seamless service delivery, efficient resource management, and a positive customer experience.
* Team Leadership: Develop, motivate, and support a high-performing team of bar staff, promoting a culture of teamwork, innovation, and continuous learning.
* Customer Experience Enhancement: Foster a deep understanding of customer needs and preferences, and develop strategies to deliver exceptional experiences that drive loyalty and retention.
Benefits:
* Opportunities for career growth and professional development
* A dynamic and supportive work environment
* A competitive salary and benefits package
Requirements:
* Proven leadership experience in a similar role
* Excellent communication and interpersonal skills
* Able to work effectively in a fast-paced environment