Customer Relationship Specialist - Chermside
We are seeking a skilled and enthusiastic Customer Relationship Specialist to join our team at BOQ Group in Chermside.
About The Role
This role offers an exciting opportunity to build long-lasting relationships with customers, understand their financial needs, and provide tailored solutions through our range of banking products.
You will work closely with the Branch Manager to develop customer relationships, manage leads, and coach Customer Service Officers to deliver exceptional customer experiences. This requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
About You
To be successful in this role, you will have a passion for delivering outstanding customer service, preferably within banking and consumer lending. Your personalized approach, positive attitude, and strong attention to detail will enable you to build trust with customers and drive business growth.
About Us
BOQ Group is a collection of challenger brands committed to providing innovative financial services that cater to the evolving needs of Australian consumers. Our brands include Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, and BOQ Specialist. We strive to create a workplace culture that fosters collaboration, creativity, and employee development.
Our Benefits
* Flexible working arrangements
* Discounted financial products
* Salary sacrificing options
* Paid parental leave
* Additional annual leave purchase options
* Discounted private health insurance
* Employee Assistance Program (EAP)
* Access to employee network groups
* Pride in Diversity membership
How To Apply
Please submit your application via our Careers Page or follow the provided links. We encourage Aboriginal and Torres Strait Islander People to apply and value diversity in our workplace.
Additional Information
Successful applicants will undergo background screening in compliance with the Anti-Money Laundering and Counter Terrorism Financing Act.