Join NetApp as a TechOps Graduate Engineer supporting cloud-hosted open-source technology clusters with a focus on operations and customer support.Your RoleHere's what you will be doing:Maintain and support a large fleet of cloud-hosted Apache Cassandra, Kafka, OpenSearch, and other open-source technology clustersAddress daily challenges in fleet management, customer support, operations, and incident responseCollaborate with Product Management, Development Teams, and Customer Success to improve customer support processesParticipate as a proactive, reliable, and supportive member of the TechOps teamWork within a 24/7 rotating shift rosterAbout YouThe company is looking for:0-3 years of working experienceBachelor's or Master's degreeGood fundamental computer science/software engineering skillsProficiency with Linux and comfort working from the command line (no GUIs)Basic programming skills in Python, Java, bash scripting, and SQLExceptional written and verbal communication skills in EnglishAbility to follow required processes and proceduresTeam player with initiative and a passion for IT and open source technologiesCustomer service experience is favorableWillingness to work in a shift-based positionCompensation & BenefitsHybrid working workplace with in-office and/or in-person expectationsVolunteer time off program offering 40 hours of paid time off annuallyComprehensive benefits including health care, life and accident plans, emotional support resources, legal services, and financial savings programsEducational assistance and access to various discounts and perksTraining & DevelopmentSupport for professional and personal growth through educational assistanceThis job may close before the stated closing date, you are encouraged to apply as soon as possible.Report this job
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📌 Techops Graduate Engineer (Start Asap)
🏢 Robogals
📍 Canberra