Join a team where Ambition, Trust, Curiosity, Individuality, and Purpose thrive.
Support Team Member (Casual) – Brisbane
Support Team Member (Casual) – Brisbane
From Hotels to High-Rise HQs – Elevate Your Service Career
Premium Corporate Locations
Flexible Casual Shifts Across Monday to Friday
No Nights, No Weekends, No Hospitality Burnout
Love hospitality but tired of long hours and late nights?
Step into a new kind of service role – where your people skills are valued, your schedule is respected, and your environment is second to none.
At First Contact, we bring the five-star experience into the places people work – and we're on the lookout for standout casual Support Team Members to help us deliver exceptional service across some of Australia's most prestigious office buildings.
What You'll Be Doing
As a Support Team Member, you're our secret weapon. You'll float between high-end office sites, stepping in wherever you're needed – keeping things running smoothly, clients smiling, and standards high.
No two days are the same – and that's what makes it exciting.
You'll:
Greet tenants and guests like a pro – warm, confident, and polished
Manage meeting room bookings and inboxes with ease
Set up spaces for meetings, events, and activations
Respond to concierge service requests through our tech platform
Promote building amenities and create engaging experiences for tenants
Report on lobby operations and suggest ways to make things even better
Yes, there's a bit of standing, walking, and manual handling – but no lifting trays or closing bars at midnight.
Who You Are
You're a natural host, with the polish of a five-star concierge and the adaptability of a seasoned operator. You thrive in new spaces, love meeting people, and take pride in your presentation.
You bring:
Hospitality, concierge, serviced office, or coworking experience
Professional communication skills – in person, on the phone, and over email
A calm head in busy environments
Flexibility to move between sites and learn new systems quickly
Immaculate grooming and a keen eye for detail
A collaborative attitude – you're here to help, wherever you're assigned
Why You'll Love It Here
Monday–Friday, business hours – no hospitality fatigue
Beautiful office buildings and modern concierge desks
Variety – work across multiple iconic properties
Career growth in a supportive, people-first culture
Join a hospitality-led business that values service excellence
Sound like your next move?
Apply now and bring your hospitality skills to the corporate world – with the flexibility and respect you deserve.
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