Job Title
Sales Consultant
A leading luxury jewellery sales consultant is required to join a successful sales team based in Wollongong.
The ideal candidate will be part of a pursuit for excellence, working with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.
Key Responsibilities:
* Client Engagement and Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs and preferences.
* Product Knowledge: Develop a comprehensive understanding of our extensive jewellery collection, including materials, design details, and craftsmanship that sets us apart.
* Sales Performance: Meet and exceed individual and team sales targets while maintaining a consultative and customer-centric approach.
* Customer Experience: Deliver exceptional customer service at all times, ensuring each interaction leaves a lasting positive impression.
* Brand Ambassadorship: Embody the essence of our brand and uphold its reputation by maintaining a polished and sophisticated appearance.
* Collaboration: Work closely with team members and other departments to share insights and enhance the overall customer experience within the store.
Required Skills and Qualifications:
* 1-2 years of experience in the luxury jewellery sector.
* Proven track record in smashing sales targets within a similar retail environment.
* Confident communicator with experience handling phone, video, and face-to-face consultations.
* Tech-savvy with the ability to pick up CRM and troubleshoot to resolve issues smoothly.
* Adaptability to learn new systems and processes with ease.
* Motivated self-starter who takes initiative on tasks without being told what to do.
* Team player who likes to share knowledge, wins, and lend a helping hand fostering a collaborative and copacetic workplace.
* Proactive problem-solver with innovative ideas or solutions.
* Outstanding communication skills with the ability to write and speak clearly, concisely, and engagingly across differing channels.
* Customer-centric with a passion for luxury products and creativity when styling products.
* Results-oriented with a positive mindset and passion for striving for excellence.
Benefits:
1. Competitive salary.
2. Commission structure.
3. 20 days holiday per annum plus bank holiday pro rata.
4. Exclusive employee discount percentage.
5. Enjoy a day off on your birthday.
6. Play a pivotal role in cultivating a youthful and dynamic team culture in your location.
7. Synergise with the ANZ team to solve unique problems with bespoke solutions.
8. Be a valuable part of an honest, caring, and hardworking team.
9. Partner with a global luxury brand on its journey of expansion across ANZ.
10. Elegant and stylish working environment empowering you to deliver amazing consultations.
11. Continuous learning and growth opportunities as the business sets roots.
12. Act as a Brand Ambassador, championing our unique business model.
13. Build relationships with influential characters in luxury extending beyond the showroom.