Are you a talented APS 6 Content Designer with significant experience designing user-centred content? Looking for an prospect to join a team of communications and content experts passionate about getting the best results for users of the content they produce?_
Fantastic opportunity for a talented Content Designer with significant experience designing user-centred content to join the collaborative Internal Communications Team of a highly regarded Federal Government Department. You will coordinate, design, write and publish organisation-wide messages on the department's intranet platforms.
Initial 6 month non-ongoing position, with the possibility of extension. This role can be based in Canberra, Sydney, Melbourne, Adelaide or Brisbane with flexibility to work from home up to 3 days per week. Please note that remote working is not an option. Salary negotiable within the APS 6 Band.
Key Duties:
Work collaboratively with SMEs to develop content in line with user needs
Manage the end-to-end workflow to update old content and create new content
Refresh and develop and publish new content that meets digital best practice, accessibility and readability and content management standards
Advocate for user needs to internal stakeholders, drawing on data-driven insights about content performance
Use digital workplace tools including Azure DevOps, readability tool, SharePoint Online and Service Now
Communicate constructive and innovative suggestions on how we use content to meet business goals
Other duties as required to assist in the effective functioning of the digital content in the team
You will be passionate about creating user-centred content to help staff easily find and use the information they need to do their jobs. You'll be self-motivated and happy working in an agile setting._
What we are looking for
Australian citizenship
Proven experience designing user-centred content that is expressed in plain language, is accessible and inclusive, and meets WCAG and Australian Government Style guidelines
Ability to translate complex terminology into clear and engaging user-focused content
Experience planning content projects, identifying user needs, creating prototypes, drafting, editing and pair writing, and coordinating clearances
Ability to map content across intranet, identify gaps and offer solutions. Understanding of UX design.
Ability to collaborative effectively with stakeholders and content owners
How to Apply: