So, why Optus?
At Optus, we don't sit back and let the future happen to us – we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.
We believe in the strength of a vibrant, diverse, and inclusive workforce, where different backgrounds, perspectives, and life experiences help us innovate and build stronger connections with our customers.
About the role
We're currently looking for an amazing, driven, and vibrant individual to join our high-volume, Top Ryde Optus and Strathfield Optus stores on a casual, full-time, or part-time basis.
As a Retail Sales Consultant, you'll play a pivotal role in connecting our customers with the latest technology and services, tailoring solutions to meet their needs, and delivering an exceptional customer experience. Our retail store team members are at the heart of Optus – passionate about technology, customer service, and helping people stay connected.
This is more than just a job – it's a chance to grow your career, achieve great results, and be part of a supportive, energetic team.
About you
As the successful candidate, you'll bring:
* Sales Drive – a strong track record in meeting or exceeding sales targets.
* Communication Skills – confident, outgoing, and able to build genuine customer connections.
* Multilingual abilities are highly desirable – Korean speakers preferred but not essential.
* People Focus – a natural problem-solver with customer outcomes front of mind.
* Teamwork & Autonomy – thrive working within a team but confident working independently.
* Adaptability – quick to learn and comfortable with change in a fast-paced environment.
* Flexibility – available for rotating rosters and weekend work.
* Ambition – motivated to build a long-term career with leadership aspirations.
Key requirements:
* Full-Time: 38 hours per week, including at least one weekend.
* Part-Time: 3–4 shifts per week, including one weekend.
* Commitment to a long-term career (2+ years), with leadership roles available for the right candidate.
What's in it for you?
* Uncapped commissions & incentives – with opportunities for annual increases.
* On-the-job sales training – negotiation, cross-selling, customer experience, objection handling, and more.
* Exclusive product training & launches before public release.
* Stability & career progression – with future leadership opportunities.
* Staff benefits – 25% discount on Optus accounts and discounted accessories.
Apply now & join our Strathfield and Top Ryde team
Bring your passion for technology, customer service, and growth to Optus – where your career can truly thrive.
Job Types: Full-time, Part-time, Casual
Pay: Up to $33.19 per hour
Experience:
* Sales: 1 year (Preferred)
* Customer service: 1 year (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person