UNIQLO Perth Murray Street - Store Administrator (Full-time)
Changing clothes.
Changing conventional wisdom.
Change the world.
UNIQLO stems from the words 'unique' and 'clothing' – simple and clever, just like our clothes.
Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity.
Life Wear is clothing that is constantly being innovated, bringing more warmth, more lightness, better design, and better comfort to people's lives.
Our mission at UNIQLO is to deliver LifeWear to people throughout the world, and to grow together with society.
Adhering to the concept of 'MADE FOR ALL', it is our job to provide truly good clothing to all customers globally, regardless of nationality, gender, age, or religion.
As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand.
Today the company has more than 2,400 stores in 26 markets around the world.
Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth.
UNIQLO opened the first store, in Emporium,Melbourne, in April ****, and as of today has expanded to 40 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory.
The Role:
The Store Administrator (Full-time) is responsible for a variety of store administrative tasks, such as managing timecards on WFS, initiating data change on Workday, and assisting team member contract changes and queries.
This role will require someone to complete administrative tasks in connection with ongoing sales floor duties.
This role will require you to be rostered across a variety of shifts including late night trading, weekends, and public holidays.
Key Responsibilities:
Maintain and update time and attendance system and the admin communication book daily with staff absences.
Liaise with HR/Payroll to ensure all new starter paperwork, contract changes and termination are received by payroll cut off dates and follow up with missing documents.
Maintain and update Workday including contract requests, processing resignations, visa updates and expiry dates, updating personal details and issuing a change of hours letter for all roster changes and flex up contracts.
Maintain the Admin inbox and respond to all queries in a timely manner.
Answer calls from customers and staff and report absenteeism to floor and store managers.
Supporting Store Manager in daily, weekly, monthly, yearly admin operation tasks.
Follow up with Loss Prevention weekly to ensure incidents are being logged and any current issues reported to HR.
Contacting system service desk when technical issues arise.
\Advertise health & safety minutes in the staff room and ensure all policies and procedures are available.
Assist on the shop floor, assisting customers on the sales floor looking up stock for customer orders in the store or on the phone (managing inbound queries).
Essential Skills and Experience:
Proficient in operating computers and Microsoft Office (PowerPoint, Excel, and Outlook)
Strong written and verbal communication skills
Ability to work independently with a high attention to details
Ability to deal with confidential information in a fast-paced environment
Ability to be proactive and work well in a team
Customer service/retail experience is advantageous
Eligibility
Only candidates with full working rights and no restrictions on working hours in Australia are eligible to apply for this position.
Why join us?
UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, even after just a few years you may be entrusted with the management of a large-scale store, manage a more complex business with a greater store size, sales volume, staff number, customer footfall, and product range.
Career Advancement opportunities: Start your journey as a partner staff and progress within just 3 months by demonstrating your dedication and performance.
We are a global business providing extensive training and career opportunities with all of our store managers promoted internally.
Training and Development: Gain valuable skills in all areas related to customer service including alteration and visual merchandising through structured training programs, enhancing both your professional growth and marketability.
Global exposure: Outstanding customer service representatives have the chance to attend local and global conventions, providing networking opportunities and exposure to industry talents.
Competitive Benefits package
Competitive hourly rate + super + weekend loading
Generous employee discount (30%)
Employee Assistance Program (EAP): MindFit at Work provides confidential counseling sessions, Digital Training Pop-Ups.
Winter appreciates program
We appreciate all applications, but please note that only candidates who have been successfully shortlisted will be contacted for further steps in the selection process.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the Privacy Act ****, please see our Privacy Policy at Uniqlo.com.
Thank you for considering a career with us.
We look forward to reviewing your application.
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