123 Sooning St, Nelly Bay QLD 4819, Australia
Purpose
As a Night Public Area Cleaner, you are a vital part of our night owl team, committed to upholding impeccable cleanliness throughout the property. You will feel comfortable working independently, carrying the on‐call phone, and being readily available – a welcoming presence for guests seeking assistance with late‐night questions or minor maintenance issues.
Primary Responsibilities
* Ensure the property always looks its best, with a keen focus on both indoor and outdoor public areas to meet our high cleanliness and presentation standards
* Expertly handle specialised equipment and chemicals with safety in mind
* Happily assist in preparing guest rooms ready for the next day's operation
* Offer guest assistance as needed, which may involve tasks such as key security and responding to minor issues while ensuring privacy and confidentiality
* Act as the eyes and ears for maintenance and guest services, reporting any issues promptly, from maintenance problems to damaged equipment and missing items
* Embrace the distinctive night shifts at our hotel, spanning from 11 pm to 7 am
Skills and Experience
* Previous experience in a similar role (cleaner, room attendant, public areas attendant) is a plus
* Warm, welcoming communication style, making both guests and team members feel at ease
* Detail‐oriented, efficient work, managing time well and taking pride in tasks
* Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas
* Independent worker who can take initiative and excel without constant supervision
* Reliable transportation and availability for a flexible rotating schedule, including weekends and public holidays as required
* ALL Heartist Membership – take advantage of discounts on accommodation and food & beverage worldwide
* Family & Friends Discounts – available on a range of accommodation, services and events for those who mean the most to you
* Accor Live Limitless (ALL) Loyalty Program – earn status & reward points on worldwide stays
* Learn Your Way – support your career development with access to Accor's industry‐leading training platforms, Accor Academy and Typsy
* Build Your Network – with more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
* Worldwide Opportunities – we are a world‐leading hotel operator, offering limitless opportunities to grow your career across over 400 hotels in the Pacific and more than 5,000 worldwide
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