Company Description
Gallivanter Travel NQ & CQ, locally owned and operated for over 37 years by Debbie Rains, is a premier travel agency with locations in Townsville, Mackay, and Rockhampton. We specialize in leisure travel, escorted travel groups, school travel groups, and business travel through Gallivanter Travel for business. Our seasoned Travel Advisors possess extensive knowledge of global destinations, and we are dedicated to providing exceptional service that has earned us recognition in both the travel industry and the community.
Role Description
This is a full-time on-site role for a Travel Advisor located in Townsville, QLD. The Travel Advisor will handle day-to-day tasks including customer service, creating travel arrangements, and booking travel for clients. They will be responsible for ensuring excellent customer satisfaction by providing tailored travel solutions and support.
Qualifications
* Customer Service and Customer Satisfaction skills
* Experience with Travel Arrangements and in a Travel Agency environment
* Strong Communication skills
* Excellent organizational and multitasking abilities
* Proficiency in travel booking software and tools
* Ability to work independently and as part of a team
* Experience in providing travel advice and planning
* Relevant industry certifications are a plus