Key Aspects of the Role
The role involves delivering a seamless banking experience to over 10 million customers by providing in-depth conversations about their overall banking needs, including Home Loans, Business Banking & Financial Advice.
* Customer Problem-Solving: The ideal candidate will have excellent communication skills and be able to articulate financial terms while solving customer problems and providing effective solutions.
Education and Guidance: You will educate customers on our technology and digital banking options, ensuring they understand how to make the most of our services.
1. Key Qualifications:
* Experience delivering exceptional customer service.
* Excellent communication skills and the ability to articulate financial terms.
* A genuine interest in building a career with CommBank.