Job Opportunity
We are seeking a passionate and customer-focused Technician to join our team at Harvey Norman.
Key Responsibilities:
* Have a passion for retail
* Be highly motivated and results-driven with outstanding customer service and communication skills
* Enjoy working in a team environment
Requirements:
* Experience in (or ability to work in) a customer-focused, successful retail business
* A high level of Technology and Entertainment product knowledge to support customer queries
* Technical knowledge of related peripherals such as digital cameras, printers, networking and software programs
* Knowledge of Apple products is highly desirable
* Ability to service customers while managing work tasks around their needs
* Going above and beyond to provide exceptional customer-focused problem-solving
* Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
* Passion to exceed individual and store sales targets
* Flexibility across retail trading hours including weekends, public holidays, and late night trades
What We Offer:
* Generous staff discounts
* Fantastic incentive-based promotions
* Hear from managers who believe in career progression and professional development
* An environment where good performance is recognised and rewarded
* A flexible and positive work environment
This is an exciting opportunity to deliver great service to our customers. As a sales specialist you will be given every opportunity to succeed in your role and continue to grow with the company.